So two price increases, almost losing everything, and being told it wasn’t for sure their technicians fault that a thick metal pipe fractured after they worked on it, (and being asked if it’s a fair bill- never once offered a discount) I give them 1 star, because zero isn’t an option.
Call anyone else.
They also came in above first cost quote, and then charged me extra labor time and parts after I asked the technician what I would be billed for when he completed work the first time.
My warranty company gave me their number and they set up an appointment. This was in the dead of winter. The guy that sets up the appointment then told me it sounds like an condensing problem and he doesn't deal with that. He called again the next day to say he was coming over, then realized he had the wrong number and said, "no sorry!". This is in the winter haha. Since I had to go through warranty I had to wait til Monday and it was after hours now because I had been dealing with A1. I froze my butt off. Warranty got a new company over to my place and it wasn't a condensing problem at all. It was the ignitor with I'm pretty sure all HVAC companies should know how to fix. I am a hard person to frustrate and I never feel like I need to go on the internet and voice what happened, but I was completely in shock about this and thought how does this place even stay in business. At least they could of done is even come look at it, and realized it was a common problem and not push it off has something they don't deal with. It turns out it was something that they actually could of fixed. I just don't think they wanted to deal with the warranty company, not really sure but really unprofessional! Seriously what a fricken joke, lol I can't even believe it happened the way it did. I can't even make this stuff up..
Fast and reliable!
Call someone else.
A1 came and wired up my new office building. Very prompt service right from the get go. They were extremely flexible with my changing demands and their work is perfect. I highly recommend these guys for both professional and private work. Will be using them for all my future needs.
Had them fix our furnace, and not even 24 hours later our house is filled with gas, luckily got off work early and got it aired out so our house didn’t blow up.
Great bunch of guys fast and easy to deal Every time I've call has been a emergency and thru have always then good care of us.
A1 Electric Plumbing Heat Air is a US General Contractor based in Hartford, South Dakota. A1 Electric Plumbing Heat Air is located at 306 W Second St, Hartford, SD 57033, USA.
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